I had been going here for about a year, mainly because I live so close by I could just walk. However, I’m not going here anymore. Their labor charges are very expensive and I’ve had to come back multiple times for a simple oil issue (first for oil pressure, and then for a subsequent oil leak) that still has not been resolved. They just told me that the oil system is expensive to fix and kept recommending expensive fixes. This, on top of them surely upcharging me since I am a single young woman, has turned me off to this place completely. Such a sad reality. Going to find a new shop ASAP.
Hello Arya. Thanks for taking the time to review us. We are sorry to hear you feel we are being unfair. Unfortunately the oil separator is sucking oil into the engine on your Volkswagen and therefore consuming the oil. This is a pretty common failure on Volkswagens. We did shop the parts to try to keep the cost down because it is a bit pricy. It is troubling to hear you feel we are trying to rip you off because you are a women. This is the furthest thing from the truth. We actually have two women service writers who write all of our estimates and according to my records the only thing that was recommended was the replacement of the oil separator which is just parts and labor (no extras). If you have any further questions don’t hesitate to call 804-230-3051. Matt
- Williams Auto Service