Richmond Auto Repair

Very friendly and professional

They Service Technician were very professional, friendly and up-front regarding the findings of my vehicle I look forward to working with them again!!!

Williams Auto agreed to perform a state inspection on a Saturday despite their full schedule. I dropped off the car and they called when the inspection was complete. Great job and professional! Thanks guys!

The online experience is very easy to navigate and they were very prompt and responsive. All requests seem to have been done well and the price for oil change/tire rotation was reasonable. The only thing I didn’t like is they suggested changing my air filters for like $100, which is exorbitant, and after checking the filters they didn’t really need them. I just declined that service, though, and they weren’t pushy about it over the phone.

Was in a bind with a flat tire while out of town. The Williams group in Richmond diligently found the leak and repaired for a very fair price…All this on the Saturday before Easter.

I had a slow leak in my tire, as alot of people did that day. I was seen quickly, and they were very patient explaining what was wrong with my tire, even showed me pictures! The price was reasonable and I am back on the road safely. I have already recommended them to several friends! The guys at the front desk are super cool and friendly too! I hope to not have to go back because who wants car issues, but I know exactly where i'm going if something happens again!

Excellent service. Got contacted with prices before the repair and as soon as my vehicle was ready for pick-up I got a call. Very nice people.