I took my car to Williams for years, but my last trip made me lose all confidence in them. The last time I went to Williams, I heard a new rattling sound under the hood after I picked up my car. I looked under the hood to find bolts missing from the engine - they clearly didn't reassemble it properly. I brought it back complaining about the sound and after bringing the car back into the garage, they said they couldn't find any problems. They said I was probably hearing normal sounds. I looked under the hood and found brand new bolts in place... A month later I had to spend several hundred dollars at another shop to redo the work that they supposedly completed for me.
I am sorry you had a bad experience here Daniel and terribly sorry to hear you lost confidence in our repair facility, I would like to have the opportunity to see if i can make it right for you and to talk a bit more about what had to be redone.
- Williams Auto Service