5

5

5

I have been going to them for about 3 years, went in for inspection sticker. I am very satisfied with the service, especially the customer service is great. I think prices are reasonable, but get there early because it will get packed fast.

Thank you so much Jarena for the great review!

- Williams Auto Service
5

Tanya and Matt have been wonderful and trust worthy I recommend 100%

5

First time visiting, no complaints. Their online scheduling is quick and easy, and you should hear a reply back within 24hrs (at least in my case). I had an appointment at 1PM, arrived on time and checked in. Within 40 minutes my car was taken care of. Respect for the accuracy of the appointment time I was skeptical if it mattered if other people who didn't make an appointment came in. The receptionist was friendly and the waiting room is always a plus. Great shop and minutes away from home, the texting/email over calls will always keep me coming back. Love the streamline service. Will be making this my primary point of service and will update this review if anything severely changes.

5

They was great on service and fast very good work

5

Took my truck into the shop for a weird clunking noise that was being made when I turned my wheel. Come to find out, my front left and right sway bars were cracked/worn. They had to keep the truck over night due to the OeR coming in but they fixed it for me and now the truck runs better than ever. Can’t thank them enough. Will def recommend them and will use them during my stay here in Richmond.

5

This was my first visit to Williams Auto, I had a good feeling about what to expect when I arrived. The front desk staff is A+ courteous, friendly, always had a smile. Questions I asked were answered with confidence and accuracy. My review is this is a 5 star establishment. They know what there doing for front to back.

5

Williams is always so professional and I’ve been going to them for years for every oil change and inspection since I moved to Richmond. Recently, my car broke down due to an oil leak and I had to have it towed to Williams - they worked on it immediately the next morning, and gave me several update calls to keep me informed on what was going on and on price. Turns out a recent auto shop I had to visit for my oil change (I was traveling and could not go to Williams as normal) incorrectly changed my oil filter and almost ruined my engine, but Williams saved it. Needless to say, I’m never taking my car to anyone except Williams ever again!

5

This is a great stop with an amazing staff! They are always honest and happy to help! The the staff is professional and very friendly they explain things so you understand. They are always busy. I usually wait on my car in lobby and the customers are friendly and talk about this place being like home your local people talk very highly of their amazing work over the many years. Keep it up! Only people I trust! Thanks for being Amazing!