5

5

I had such a great experience here. I called twenty minutes before I came and they were instantly able to fit me in. Everyone was friendly and cordial and I was out in 30 minutes, with a detailed report of what was done. This was genuinely the best experience I’ve had at an auto service.

4

Like that they keep me informed.

5

Very professional took there time an got me an and out

4

Took my car in for its annual inspection on a Friday, failed for a taillight and cracked wiper blades. After making the repairs needed I went back the following Tuesday and passed. I did not have to pay an additional inspection fee. This is my second time going to Williams Auto for inspection and they were pleasant and I didn’t have to wait very long. I was also informed of brake services that I would be needing soon.

5

Outstanding service

5

Can’t brag on this service team enough. I was traveling to Richmond from Kentucky to visit relatives and my truck stared hang issues about 20 miles outside of town on a Saturday at noon. I called the location and explained my situation and needed their help to get me back on the road for a Sunday return home. Without hesitation, they told me to get it to them as quickly as I could and they would do everything they can to get me back on the road. Well, to say they delivered, is an understatement! They diagnosed an alternator issue, called me with the estimate and had me back on the road in 2 hours. Thanks to the team!!

5

Super fast with awesome customer service

5

1

Paid for an engine for a Sonata. The engine lasted 3 years and 3 months with appropriate maintenance. It only had an additional 27K miles since installation and was not my main vehicle so no hard driving. They would not acknowledge that their product sold was defective. It was 3 months past warranty. No offer of a discounted replacement. An engine should last longer than 3 years. They do not stand behind their workmanship and products.

Hello Marlise, unfortunately as you stated the engine is outside of the warranty period which is offered by a separate company

- Williams Auto Service