Richmond Auto Repair

Go first thing in the morning

After getting a quote on the spot, staff was able to quickly and effectively address my issues at a busy time of the day. Ignore negative reviews, staff were upfront about what they were going to do and how much I was going to pay for it. I’ll be back

The staff here I interacted with was very professional and courteous. The prices were reasonable. They quoted me a 2 hour time frame and kept their word although I had to get a few extra things done. Great service! I will be returning.

I had such a great experience here. I called twenty minutes before I came and they were instantly able to fit me in. Everyone was friendly and cordial and I was out in 30 minutes, with a detailed report of what was done. This was genuinely the best experience I’ve had at an auto service.

Like that they keep me informed.

Very professional took there time an got me an and out

Took my car in for its annual inspection on a Friday, failed for a taillight and cracked wiper blades. After making the repairs needed I went back the following Tuesday and passed. I did not have to pay an additional inspection fee. This is my second time going to Williams Auto for inspection and they were pleasant and I didn’t have to wait very long. I was also informed of brake services that I would be needing soon.

Outstanding service

Can’t brag on this service team enough. I was traveling to Richmond from Kentucky to visit relatives and my truck stared hang issues about 20 miles outside of town on a Saturday at noon. I called the location and explained my situation and needed their help to get me back on the road for a Sunday return home. Without hesitation, they told me to get it to them as quickly as I could and they would do everything they can to get me back on the road. Well, to say they delivered, is an understatement! They diagnosed an alternator issue, called me with the estimate and had me back on the road in 2 hours. Thanks to the team!!