Richmond Auto Repair

Driving through Richmond heading to Dallas Texas our fuel pump broke and William’s auto had us on the road quickly. I had the truck towed there after hours they had it diagnosed and fixed within five hours of opening.

I had gone to NTB previously to get an oil change (happened to have a coupon), and was told I needed both new brakes/rotors, and also new tires. I decided to go to Williams because of a recommendation from a friend. Boy, am I glad I listened- I dropped off my car and they quickly told me I had at least 8-12 months left on the brakes. Matt saved me at least $400 that day, and everyone I spoke to was extremely kind on top of that. I will most certainly be back any time I need my car serviced, and recommend others do the same!

Referred by some family friends who have been using Williams for years, I’ve been bringing my older Audi here for about two years myself. I’ve felt the staff and owner Matt have always shot straight with me about what service I need (or don’t need). German cars can be quirky and I have appreciated their attention to detail and answering all of my questions and inquires about sometimes very little things. In fact I took this same car a while back to another independent shop in Richmond and regretted it, they said I needed work which I did not. I’ve kept coming back to Williams and plan to do so in the future

I’ve been trying to find a decent car to buy for college. I called Williams Auto Service to do a pre-inspection for a vehicle I was interested in. A pre-inspection lets you know everything that is wrong with a vehicle before you purchase it. I was a little hesitant at first but I’m glad I decided to go with this Auto Shop. Not only were they quick but they were cheap and extremely helpful. I never write reviews but I felt the need to write one so everyone knows how awesome this place is. This place saved me $10k. If it wasn’t for them performing a pre-inspection, I would have brought a bad car. The dealership was trying to pull a fast one on me and cheat me out of my money so thank you Willam Auto Shop for helping me. I’m planning to return again to get another pre-inspection for some another vehicles im interested in. I look forward to doing business with them again. Thanks!