I had gone to NTB previously to get an oil change (happened to have a coupon), and was told I needed both new brakes/rotors, and also new tires. I decided to go to Williams because of a recommendation from a friend. Boy, am I glad I listened- I dropped off my car and they quickly told me I had at least 8-12 months left on the brakes. Matt saved me at least $400 that day, and everyone I spoke to was extremely kind on top of that. I will most certainly be back any time I need my car serviced, and recommend others do the same!